FAQ
Thanks to the protective coating in resin, polystyrene becomes resistant to minor impacts.
Yes, the lamps are available in a variety of colours as well as some limited-edition hues, so you can pick the colour you like the most for your lamp.
The shipping takes between three and five days.
The lamp’s electrical system is tested before being shipped. However, manufacturing defects can occur. Please contact Kinilū’s support.
The duration of the LED strips is approximately 50,000 hours.
Consumption, like with any other LED fixture, is classified in the A+++ category, therefore low consumption. Each chip reaches 19.5 lumens and 14.4 W per meter.
The lamps are available in three heights:
Small: 120 cm Medium: 150 cm Large: 170 cm
No, please contact Kinilū’s support or authorized personnel.
No, it is made of fireproof materials.
The lamp weighs 5 kg.
No. It is an indoor lamp.
No, the product is sold only as a whole: a base and a lampshade.
No, shipping is included in the price of the lamp.
For the moment shipping is available only to Europe.
Both the base and the lampshade can be cleaned using a simple microfibre cloth.
Yes, tailor-made packaging ensures a safe shipping.
The electrical components are covered under the manufacturer’s warranty.
Yes, the product is delivered assembled and ready for use.
We accept payments via PayPal – Credit card – Bank transfer.
Yes, all products sold by Kinilū comply with EU regulations and received the CE marking. In fact, they are covered by the 24 months legal warranty for conformity defects.
For more information you can contact our support service or send a message using the chat at the bottom right! 😉
Our lamps: